Shipping Information

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

 

Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our warehouse.  Taxes will be calculated at Checkout.

 

When will my order ship?

Please see each individual item page for more information on the availability of each item.  You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

 

Who do I contact if I have any questions regarding my order?

Please click contact above to send us a email about your order. Hours of operation are:  Tuesday – Friday, 9:00am to 4:00pm.

 

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

 

What if I received the wrong product?

If you have received the wrong product, please contact Customer Service within 72 hours of receiving the product. 

 

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).